Terms and Conditions – Devi by Goldschmied
General Information
Devi by Goldschmied is an artistic project that combines art, symbolism, and precious materials. Each creation is unique and may include authentic diamonds. Purchasing on the website implies acceptance of the following Terms and Conditions.
Products and Descriptions
The artworks are described with the utmost accuracy. As these are handmade and symbolic pieces, any variations in details are an integral part of the artwork’s value. Any diamonds used are natural, original, and carefully selected, accompanied by an official certificate of authenticity, included physically in the package upon shipment.
Orders and Payment
Orders are considered confirmed only after payment has been completed. We accept secure payments via credit card through Stripe, or other methods available at checkout. For custom-made pieces, the production time will be communicated.
Shipping and Delivery
We ship worldwide. Delivery times vary depending on the destination and the nature of the artwork (ready-made or customized). Shipping costs will be calculated at checkout. Artworks with diamonds are shipped with insurance, tracking, and the certificate included.
Returns and Refunds
Due to the personalized and precious nature of the artworks, we only accept returns in cases of visible damage during shipping. Any claims must be made within 5 days of receipt, along with photos proving the damage.
Intellectual Property
All content, images, and text on this website are the exclusive property of Devi by Goldschmied or its artists. Reproduction or use without written permission is prohibited.
Privacy
We respect your privacy. Your data will only be used for order management and, if consented to, for receiving artistic updates. Please refer to our Privacy Policy for more details.
Contact
For questions, custom requests, or collaborations, please contact us at: art@devibygoldschmied.com